Returns & Exchanges
At Indus Valley, we want you to be completely satisfied with your natural beauty purchase. If for any reason you are not happy with your order, we offer a hassle-free 30-day return policy for unused and unopened products.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return within 30 days of delivery.
Package Your Items
Ensure the beauty products are in their original, unopened packaging and securely place them in a shipping box with the original invoice.
Ship to Our Warehouse
Affix the prepaid shipping label provided via email and drop off the package at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing